Counter-First E-commerce Grocery Software for Kirana Stores & Supermarkets in Kolkata
An online grocery platform for supermarkets, kirana stores and local delivery businesses. Publish your catalogue with live stock and weight-based pricing, receive orders on WhatsApp or an app, pick and pack with a barcode scanner, assign delivery riders by zone, and settle payments from every channel in one place. Catalogue uploaded, weight-based pricing configured and counter staff trained on site, so your shop starts selling online without a laptop at the till.
Why Grocery Stores in Kolkata Choose Claban
An online grocery order fails at the counter, not on the website. Claban is built around the pick list your staff already work from, so orders stop arriving as handwritten notes on a notepad.
Sell Online Without a Laptop
Counter staff work from a phone pick list while customers order through a WhatsApp catalogue that always shows the live price.
Loose Items Priced Properly
Per kg, per gram, per litre or per bag — a rate is set once and stays identical at the counter and on the customer screen.
Cash Settles Every Night
COD cash, UPI payouts and refunds reconcile rider by rider at shift end, so nothing is argued over the next morning.
A to Z Modules for the Store
Catalogue, orders, pick and pack, delivery and settlement in one system, with the billing counter in mind.
Online Catalogue & Live Stock
Categories, units, weight options and offers published from the same stock your counter bills against, so nothing goes out of stock silently.
WhatsApp & App Ordering
Customers order from a WhatsApp catalogue or a lightweight web store, and every order lands in one queue for the counter.
Pick, Pack & Substitution
Staff pick against a phone list, scan to confirm each item and mark substitutes before the bag is sealed.
Delivery Slots & Rider Routing
Delivery zones, time slots and rider assignment with route order, so the nearest rider leaves with the right bags.
UPI, COD & Daily Settlement
UPI, cards and cash on delivery reconciled per channel and per rider at the end of every shift.
Inventory, Batch & Wastage
Batch tracking for perishables, expiry alerts and wastage by category, so margins are visible before the month ends.
The Counter Runs the Online Store From a Phone
Staff confirm orders, pick items and hand bags to riders from a phone — no laptop at the counter, no separate computer operator, and no order lost between WhatsApp and the billing machine.
How Claban Grocery Software Compares
A website alone does not deliver an order. Compare a shop-floor system with a plugin storefront and a WhatsApp notepad.
| Feature / Capability | Claban E-commerce Grocery Software | Website Plugin Storefront | WhatsApp + Notepad |
|---|---|---|---|
| Stock accuracy | One stock for counter and online | Second stock that drifts daily | Written in a notepad |
| Loose item pricing | Per kg, gram, litre or bag | Fixed price fields only | Priced per call |
| Pick and pack | Phone pick list with scan | Packing slip printout | Packed from memory |
| Delivery | Zones, slots and rider routes | Courier plugin only | Whoever is free |
| Cash handling | Rider-wise settlement daily | Not covered | Argued over at night |
| Wastage | Batch and expiry tracking | Not covered | Discovered at month end |
E-commerce Grocery Software Company in Kolkata, Built for Local Teams
Our grocery software team is based in Bongaon in the Kolkata region and works with kirana stores, supermarkets, dairy sellers and local delivery businesses across West Bengal. Catalogue upload, weight-based pricing, delivery zones and rider settlement are configured during rollout, with counter staff trained on site.
- Kolkata, Salt Lake & New Town
- Barasat, Barrackpore & Bongaon
- Howrah & Hooghly
- Nadia, Ranaghat & Krishnanagar
- Basirhat & North 24 Parganas
- Pan-India remote support
Why stores in Kolkata choose Claban
Frequently Asked Questions About Grocery E-commerce Software in Kolkata
What store owners ask about WhatsApp ordering, loose items, delivery riders, billing and pricing.
Schedule Your Free Live Grocery Software Demo
We will place a WhatsApp order, pick it on a phone, assign a rider and settle the cash during the demo, so your counter staff can see the whole loop before you decide.
Request Live Demo
Fill in this short form and our product consultant will call you within 30 minutes.
Ready to Take Your Shop Online Without a Laptop?
Kirana stores, supermarkets and delivery startups across Kolkata and West Bengal sell online on Claban.
